FAQ
A LITTLE MORE TO KNOW
Your questions, answered.
Who is DERPHEA for?
DERPHEA is a skincare and beauty brand for women 40+, inspired by the beauty needs of mature skin.
What is the difference between the original and upgraded crepey skin creams?
They are separate formulas. The original listing features beef tallow, soluble collagen and apple extract. The upgraded listing features GHK-Cu, tallow and methylene blue. Review the selected product's label for the full ingredients and directions.
How do I check the size and number of jars?
The product title and description specify the pack size and net contents. Please check the selected product before adding it to your cart.
Where can I find ingredients and directions?
Review the individual product page and current product label. If you need clarification, contact us with the product name.
Where do you ship?
We currently ship within the contiguous United States only. We do not ship to Alaska, Hawaii or international locations.
Do you offer free shipping?
Yes. Orders of $45 or more qualify for free shipping within the contiguous United States. Delivery options and any applicable shipping charges are shown at checkout. Read shipping details →
How much is shipping below $45?
Enter your delivery address at checkout to see the available shipping options and charges before placing your order.
When will my order arrive?
Review any delivery estimate shown at checkout. If you have a question about an existing order, contact us with your order number.
What if a product is sold out?
A product marked sold out is currently unavailable to order. Please check back for updated availability.
How can I get help with an order or return?
Contact us with your order number and a description of your request. Please review any return policy displayed at checkout before ordering.